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25% off The Good Oil Limited time offer Automatically added at checkout

When rewards are just the beginning…

As part of our loyalty program, it goes without saying you’ll enjoy some amazing rewards. But what about membership of a community where conversation, education, and giveaways are part of the bargain, too?

Welcome to a new kind of loyalty program. Welcome to the Jasmine Club.

HOW IT WORKS

1. SIGN UP

Enjoy access to our exclusive online community and your chance to earn rewards.

2. EARN POINTS

Shop, contribute, and engage in the fun! There are lots of ways to earn points.

3. REDEEM POINTS

Redeem points for products, to help our planet, or for exclusive offers.

CENTRAL PERKS

BENEFITS Level 1
SAPLING
0-349 points
Level 2
GLADE
350-749 points
Level 3
FOREST
750+ points

Point per $1

* Australian customers - points are converted to NZD

* Australian customers - points are converted to NZD

* Australian customers - points are converted to NZD

100-point Birthday Gift

Exclusive Offers

Double Points Events

Free Shipping

(orders over $75)

Access to Exclusive Events

Discount Voucher**

Up to $20

** Australian customers - points redeemed are converted to NZD

Up to $30

** Australian customers - points redeemed are converted to NZD

Up to $40

** Australian customers - points redeemed are converted to NZD

Trees per product purchased

1 tree planted for every product purchased

2 tree planted for every product purchased

3 tree planted for every product purchased

HOW TO USE YOUR POINTS

Redeeming your points to get a generous discount on your purchase is easy! Simply choose from the discount options available to you and apply your unique voucher code at checkout.

Note - Australian customers - points redeemed are converted to NZD

DISCOUNT VOUCHER Level 1
SAPLING
Points Required
Level 2
GLADE
Points Required
Level 3
FOREST
Points Required

$10

125

100

75

$20

250

200

150

$30

300

255

$40

300

Note - the discount vouchers available to you, and the points required to use them, varies according to your Loyalty Club status

Join our private community

Your exclusive invite to the Jasmine Club community…

The moment you join our loyalty program, you’ll receive an invite to our private Jasmine Club Facebook community.

There’s no cost, except for your willingness to share in the fun when you want to!

Every week, on your exclusive Jasmine Club Members Facebook page, you’ll have access to:

  • Giveaways and prizes
  • Articles and videos to help keep you up to date with what’s happening in the world of beauty and wellbeing
  • Fun polls and conversations
  • Exclusive offers
  • And a whole lot more!

After all, loyalty brings its own rewards.

FREQUENTLY ASKED QUESTIONS

What is the Jasmine Club?

The Jasmine Club is World Organics loyalty program. It’s been created to thank and reward customers who order from us and who participate in our community, either by following us on social media, by referring friends, or – from time to time – by participating in the community conversations and giveaways that regularly take place on the private Jasmine Club Facebook page.

Who can join?

It’s free to join and entry is open to anyone interested in great skin, giveaways, and conversations about wellbeing and beauty! Enrollment in the Jasmine Club is automatic once yousign upandcreate an account.

What do I get for joining?

You get a big virtual hug from us, and 50 points automatically allocated to your account. You also get points for engaging with us (e.g. following us on social media or providing a review) and you receive 1 point for every dollar you spend. There’s no limit to the amount of points you can accrue!

Do my points have an expiry date?

Your points are yours to use for as long as you remain an active member of our community. If your account has been inactive for any 12-month period, meaning you haven’t shopped with us in that time, then your points will expire.

How do I reach and maintain higher levels in the club?

There are three levels in the Jasmine Club loyalty program (Sapling, Glade, Forest), and your level is determined by the number of points you earn, either by shopping with us or engaging in our community. Once you attain a certain level, you will – as a minimum – retain membership of that level for a period of 12 months. At the end of that time, if you haven’t earned sufficient points to meet the criteria for that level, then you will drop down to the level below. If you are at Sapling level and have been inactive for a period of 12 months, your account will expire.

What's the birthday gift?

Your account will be automatically credited with 100 points on your birthday.

Where can I check my points balance?

Once you’ve created your store account, you will be automatically enrolled in the Rewards Program and will be able to see your points balance whenever you log into your account.

As well as your current points balance, you will be able to see pending points (points that will be added to your balance as soon as they have been approved).

What happens to my points if I cancel or refund an order?

If you cancel or return an order or part of an order, any points you have earned from that order or part-order will be deducted from your account.

Alternatively, if you have used points as part of your purchase order, and you return that order, you will automatically get your points back.

I completed an activity but don't seem to have earned any points.

Some activities or purchases require approval, which may take a few days to be processed by our system. These points will be listed as ‘Pending’ in your account and will be added to your overall points after approval. Please note that you cannot use Pending Points to purchase a discount voucher.

What happens if a friend I referred cancels or returns her order?

If this happens, any pending points from the referral will be cancelled and removed from your balance.

Can I use more than one discount voucher at a time when shopping?

We only allow one voucher to be used at a time. Any extra points you have can be used for future orders.

Where can I report a problem or give feedback?

We always welcome feedback as it gives us the chance to be better and do better! If you have a problem or want to give feedback, then reach out to us at contact@worldorganics.com and we’ll aim to reply within 2 business days.

How do I leave the Jasmine Club?

If you no longer wish to be part of the Jasmine Club and earn points, email us at contact@worldorganics.com and ask to be unenrolled. We’ll unenroll you and you’ll lose any points you have accrued.

Loyalty Reward Points - Australian Customers. Why do my points inerease on what I've spent and reduce when I redeem?

Our rewards system is set up to calculate in New Zealand as the base currency. So, for our Australian customers, when points are calculated on your purchases, your points are converted and increased to the NZ value. And when you redeem, it shows NZ$ value and converts to AU$ at checkout. You get more points on the purchase, and then less points on the redemption.

For example, if the spend is AU$33.56, the points could be 36. So, the spend is converted to a higher points amount. Then, when the points are applied, it converts the points the other way. So, the $40 voucher could be adjusted to AU$38.44.